The Hong Kong government announced the second phase of consumer coupons in 2023, which will be issued on July 16!

But during this period, some people were disqualified from receiving coupons. What exactly is going on?

Some citizens were randomly checked

It is reported that some citizens who successfully received the first phase of consumption vouchers may not be able to successfully receive the second phase of consumption vouchers.

When the consumer coupons are about to be issued, the Hong Kong government is conducting spot checks on some citizens through text messages to determine whether they meet the conditions of residence in Hong Kong.

The spot check criteria include whether the recipient has reached the age of 18 and has permanent resident status, and whether he has left Hong Kong permanently or intends to leave Hong Kong permanently.

For those citizens who are eligible, they need to contact the secretariat or the contractor as required within 3 working days.

If the citizens do not respond in the end, they will be notified by SMS again that they will lose their eligibility to receive coupons!

How to regain eligibility

If citizens fail to respond to relevant text messages on time due to negligence, the following measures can be taken to remedy the situation in order to regain eligibility for receipt:

First of all, citizens can check whether they have received random text messages on their mobile phones. If they confirm that they have received random text messages, they can contact the relevant office to submit the required information.

Once the eligibility review is completed, the voucher will be reissued. For those who are skeptical about SMS, it is recommended to consult through the official contact information.

In addition, citizens can also make judgments based on the following contents to ensure the accuracy and security of information:

Identification methods provided by the Financial Services and the Treasury Bureau of Hong Kong

1. When calling the registrant, the call recording will not be played;

2. All text messages will not contain any website links;

3. Will not directly request personal information from the registrant;

4. Calls to registrants will only be made at specific phone numbers;

5. Text messages will only be sent from specific phone numbers.

required supporting documents

According to the information published on the website of the Hong Kong government's consumption voucher program, the registrants who have been randomly checked will be required to provide supporting documents to prove that they have been living in Hong Kong within 36 months before May 29, 2023.

These supporting documents can be leases, work records, shopping receipts, etc.

After receiving the SMS notification, the registrant should provide relevant supporting documents as soon as possible as required. If the registrant submits the documents late, or the Secretariat and its contractors need more time to verify the documents, it may affect the time for the eligible registrants to collect the vouchers.

special population

According to relevant official information from the Hong Kong government, considering the policy intentions of the "Guangdong and Fujian Province Pension Plan for CSSA Elderly", "Guangdong Plan" and "Fujian Plan", the relevant beneficiaries will not Those who have not been in Hong Kong for 36 months before the 29th are deemed not to meet the relevant requirements of the plan.

In addition, students studying in schools/universities outside Hong Kong approved by the relevant authorities; participants of the "Working Holiday Scheme" implemented by the Labor Department; Absence from Hong Kong due to special reasons is not regarded as "permanent departure from Hong Kong".

As an international financial center and business hub, Hong Kong enjoys unique tax policies and generous social benefits.

Holders of Hong Kong identity can not only obtain comprehensive medical security, education priority and housing security and other benefits, but also have broad employment and entrepreneurial opportunities, and enjoy a fair and competitive market environment.

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